Habitat for Humanity Windsor-Essex 
JOB POSTINGS
​Position: Customer Service Rep – Part Time / Full Time
Starting Wage: $17.00/hr
Updated: August 10, 2023

SCOPE OF WORK:  Customer Service Rep is responsible for providing exceptional customer service as shoppers purchase goods, pick-up purchases, and the effective and efficient accepting of donated goods at the ReStore. The Restore raises funds for Habitat for Humanity Windsor-Essex (HFHWE), in support of its mission to build decent, affordable housing for those in need in this community.

EDUCATION & EXPERIENCE:  The position requires exceptional people skills, superior organizational abilities, and demonstrated experience as a team player. 

REQUIRED:
  • Ability to perform heavy lifting on a regular basis; able to easily lift 40 lbs. and to safely handle donated products such as cabinetry, plumbing fixtures, appliances, construction materials
  • Superior organizational abilities

Assets (though not required):
  • Understanding of volunteer engagement or experience working in non-profit sector
  • Knowledge of renovation and building materials

DUTIES AND RESPONSIBILITES:
  • Assist customers with finding solutions to their product needs
  • Operate cash and provide exceptional customer service doing the same
  • Receiving, sorting and pricing product donations
  • Loading and unloading products, including furniture, appliances, cabinets etc.
  • Evaluating the suitability of donations in accordance with current established criteria.
  • Ensuring isles, cash office, loading dock, bins, receiving area, worksites and surrounding areas are left clean, safe, and undamaged. Alerting the Manager to any safety hazards and challenges.
  • Contribute to the overall success of the ReStore and Habitat team
  • Compensation
    The starting wage for this position is $17.00/hr.  Two positions are available, a part-time position averaging 22.5 hours/week and a full-time position averaging 37.5. The schedule may vary and requires flexible availability Monday – Sunday 9 - 6.

    We offer an attractive benefits package, including health, dental, vision, prescriptions, and EAP.  Professional Development, Personal Days, Mileage and auxiliary benefits are in accordance with agency policy.  The position offers two weeks of vacation in addition to a week off for accumulated lieu time at Christmas.

    Please forward a Cover Letter and Resume to Brian McCann at bmccann@habitatwindsor.org.  Only those selected to engage in the hiring process will be contacted.
  • Application Deadline August 31, 2023, 5pm
Please apply online only through the following link: