Our Commitment to Accessibility

Habitat for Humanity Windsor-Essex is committed to providing an inclusive and accessible environment for employees, volunteers, customers, donors, homeowners, and members of the public.

We are committed to treating all individuals in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity and are committed to meeting the needs of people with disabilities in a timely manner by identifying, removing, and preventing barriers to accessibility.

Habitat for Humanity Windsor-Essex complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (IASR).

Accessibility Policies and Procedures

HFHWE maintains policies and procedures to support accessibility, including:

•Accessibility Policy

•Accommodation on the Basis of a Disability

•Accessibility Feedback Process

•Accessible Recruitment and Employment Practices

•Service Animals and Customer Service Standards

•Temporary Disruption Notifications

Copies of these documents are available upon request in accessible formats.

Accessible Formats and Communication Supports

Upon request, HFHWE will provide information in accessible formats or with communication supports in a timely manner and at no additional cost.

Examples may include:

•Large-print documents

•Electronic documents

•Email correspondence

•Telephone communication

•Assistance completing forms

•Reading information aloud

•Other communication supports appropriate to an individual's accessibility needs

We will consult with the person making the request to determine the most appropriate accessible format or communication support.

Accessibility Feedback

Feedback helps us identify, remove, and prevent barriers to accessibility.

We welcome feedback regarding the accessibility of our:

•Programs

•Services

•Facilities

•Communications

•Website

•Customer service

Feedback may be provided through our Accessibility Feedback Form or by contacting us directly.

Submit Accessibility Feedback

Accessibility Feedback Form

You may also provide feedback:

Email: office@habitatwindsor.org

Phone: 519-969-3762

Mail: 51 Edinborough Street, Windsor, ON N8X 3C3

Accessibility-related feedback is reviewed by the appropriate member of management and reasonable efforts will be made to respond as soon as possible.

Temporary Service Disruptions

When accessibility-related services, facilities, or features are temporarily unavailable, HFHWE will provide notice as soon as reasonably possible.

Notices may be posted:

•At affected entrances or service areas

•On our website

•Through other communication channels, where appropriate

Notices will include:

•Reason for the disruption

•Expected duration

•Alternative arrangements, where available

Accessibility Compliance Report

Link to Accessibility Compliance Report

If you require accommodation, accessible formats, communication supports, or have questions regarding accessibility at Habitat for Humanity Windsor-Essex, please contact us:

51 Edinborough StreetWindsor, ON N8X 3C3

Phone: 519-969-3762

Email: office@habitatwindsor.org