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Careers
Position: Customer Service Rep – Full Time
Starting Wage: $21.50/hr
SCOPE OF WORK: Customer Service Rep is responsible for providing exceptional customer service as shoppers purchase goods, pick-up purchases, and the effective and efficient accepting of donated goods at the ReStore. The Restore raises funds for Habitat for Humanity Windsor-Essex (HFHWE), in support of its mission to build decent, affordable housing for those in need in this community.
EDUCATION & EXPERIENCE: The position requires exceptional people skills, superior organizational abilities, and demonstrated experience as a team player.
REQUIRED:
· Ability to perform heavy lifting on a regular basis; able to easily lift 40 lbs. and to safely handle donated products such as cabinetry, plumbing fixtures, appliances, construction materials
· Superior organizational abilities
Assets (though not required):
· Understanding of volunteer engagement or experience working in non-profit sector
· Knowledge of renovation and building materials
DUTIES AND RESPONSIBILITES:
· Assist customers with finding solutions to their product needs
· Operate cash and provide exceptional customer service doing the same
· Receiving, sorting and pricing product donations
· Loading and unloading products, including furniture, appliances, cabinets etc.
· Evaluating the suitability of donations in accordance with current established criteria.
· Ensuring aisles, cash office, loading dock, bins, receiving area, worksites and surrounding areas are left clean, safe, and undamaged. Alerting the Manager to any safety hazards and challenges.
· Contribute to the overall success of the ReStore and Habitat team
Compensation
The starting wage for this position is $21.50/hr. The schedule may vary and requires flexible availability Monday – Sunday 9am - 8pm.
Please forward a Cover Letter and Resume to Tina Lyons-Hagen at tlyonshagen@habitatwindsor.org. Only those selected to engage in the hiring process will be contacted.
Application Deadline September 18th, 2026